Funeral live streaming,
engineered for dignity.
Legacy Live gives funeral professionals a secure, full-featured platform to broadcast memorial services — with remote management, smart automation, AI-powered assistants, calendar sync, and built-in booking tools. Own your broadcasts and increase your margins.
Chapel Street — Stream Hub
Everything you need to run memorial services professionally
From a single chapel to a national network — Legacy Live handles the full workflow, so your staff don't have to.
HD Live Streaming
Broadcast directly from your chapel in up to 1080p Full HD. Support for multiple simultaneous cameras with live switching.
- Up to 4 cameras per stream
- Remote camera — publish extra angle from any phone or tablet
- Wireless microphone integration
- Agora CDN — low latency, Australian edge nodes
- Memorial video playback mid-stream
Remote Administration
Control any chapel stream from anywhere in the world. No need for on-site staff — your administrator manages it all remotely.
- Start & stop streams remotely
- Switch cameras from any device
- Load bookings & service details live
- Play memorial video remotely
- Real-time admin camera preview
- Automated pre-start pipeline — audit at T-16min, auto-launch at T-1min
Location Auditing
Run a full health audit on any chapel before a service — without sending a technician. Know the connection is ready before you go live.
- Live upload speed test
- Camera & microphone detection
- Network quality scoring
- Pass / fail result with recommendations
Booking Management
A complete booking workflow built into the platform. Funeral directors submit service details, you approve — no back-and-forth emails.
- Director-facing booking form
- Approval workflow with one-click approve/deny
- iCal calendar sync — auto-import from any calendar software
- Automated email notifications
- Viewer link generated automatically
- Memorial video upload at booking
Smart Automation
Intelligent agents run behind the scenes 24/7 — monitoring streams, sending alerts, and handling edge cases automatically.
- Automated pre-start pipeline — preflight, audit, auto-launch
- Auto-stop after booked time + grace period
- 10, 5 & 1 minute end-time warnings
- Viewer cap alerts at 90% & 95%
- No-viewer alert if stream is running unattended
- Stream extension — 15-min grace buffer, 60-min credit, or pro-rated charge
Analytics & Reporting
Every stream is logged. Review peak viewers, average bandwidth, upload speed, duration, and stop reason for every service.
- Per-stream analytics log
- Peak & average viewer counts
- Upload speed & bandwidth tracking
- Stream quality metrics — bitrate, packet loss, latency via Agora Analytics
- AI-drafted report card email after every service
- Stop reason breakdown & monthly usage summaries
Recording Gallery
Every service is automatically recorded on every plan. Essential and Roam plans store recordings for 30 days. Professional stores for 12 months. Enterprise stores permanently.
- Included on all plans — no add-on required
- Family access via unique slug link
- Condolence messages on viewer page
- 30-day to permanent archive by plan
Viewer Experience
A dignified, branded viewing experience for remote family members — no account required, works on any device.
- Unique memorial page per service
- HD playback on mobile, tablet & desktop
- Condolence message board with print-to-book export
- Viewer notifications — email when stream goes live & recording is ready
- AI chat assistant for family members on every viewer page
- Viewer count cap with extension purchasing
Integrations & API
Connect Legacy Live to your existing practice management or CRM through our REST API. iCal calendar sync and webhook support included.
- REST API with API key management
- iCal calendar sync — auto-import from any calendar software (keywords-filtered)
- Webhook events for stream lifecycle
- Staff user management & roles
AI Support Chat
Two AI assistants built into the platform — one for your staff, one for grieving family members — powered by Claude.
- Staff assistant — query bookings, usage & billing in plain English
- Aware of your live stream state, upcoming services & account activity
- Viewer assistant — compassionate support on every memorial page
- Scoped to your account — no generic AI answers
Custom Branding
Put your funeral home's brand on every family-facing page. No "powered by" watermarks — it looks like your platform.
- Upload your business logo
- Custom brand colours throughout viewer pages
- Personalised viewer page welcome message
- Configurable tribute links (order of service, memorial website)
Automated Report Cards
Every service ends with an AI-drafted report card sent to your inbox — no manual data entry or follow-up required.
- Delivered by email within minutes of stream ending
- Peak viewers, duration, bandwidth & stop reason
- AI-written 2-sentence service summary
- Booking automatically moves to gallery status with recording link
Run any chapel stream from anywhere in the world
The Remote Control panel gives administrators full command over any active or upcoming stream — without physically being at the location. One person can manage multiple chapels simultaneously from a single browser tab.
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Start & stop streams remotely. Trigger the stream from the admin portal. The on-site device starts broadcasting automatically — no staff intervention needed at the chapel.
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Live camera switching. Switch between chapel cameras in real time. See a live preview of the stream feed directly in your admin panel.
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Play memorial video remotely. Trigger the tribute video and it plays seamlessly mid-stream. The system automatically returns to the main camera and audio when it finishes.
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Load bookings live. Push a booking's service details to the stream hub mid-session, so the correct deceased name and service info is reflected instantly.
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Automated pre-start pipeline. The system runs a location audit at T-16 minutes, emails you a pass/fail result, then issues the start command automatically at T-1 minute — so services begin on time without anyone touching a button.
Remote Control — Chapel Street
Chapel Street — Stream Hub
Know every chapel is ready before you go live
Before every service, run a full technical audit on any location — remotely, in seconds. Identify connection issues, missing hardware, or bandwidth problems before they become a problem during a service.
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Live upload speed test. Measures real upload throughput from the chapel device at that moment — not a cached result. Flags if bandwidth is insufficient for HD streaming.
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Hardware detection. Confirms cameras and microphones are connected and accessible before the service begins.
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Network quality scoring. Rates connection stability and provides a clear pass or fail with recommendations if the connection needs attention.
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Audit history. Every audit is logged against the location. Track connection trends over time and catch recurring issues early.
Location Audit — Chapel Street
5 Passed
Upload speed 28.4 Mbps — above 5 Mbps minimum for HD
3 cameras detected and accessible
2 microphones detected and accessible
Geo-fence zone — device within 1.0 km radius
Viewer cap: 500 simultaneous viewers allowed
Stop overpaying
Shift from an expensive per-service expense to a highly profitable monthly subscription.
The Old Way
Standard Setup (1-2 Cameras)
- On-site HD camera setup
- External technician required
- Basic viewing link
Hidden Extra Fees
- Overtime ($100–$220/hr)
- Weekend rates ($200–$300+)
- Regional travel ($280–$700+)
Legacy Live
Monthly Flat Rate — from
- Professional quality without the expensive external technician
- No hidden fees for weekends or long services
- Remote admin & auditing — no on-site staff required
- Smart automation handles stream monitoring and alerts
Four simple steps to go live
Built for everyday users, not IT technicians. Get your chapel broadcasting in minutes.
Create account
Sign up and configure your profile securely on Australian servers. Add staff users and set notification preferences.
Add your locations
Register each chapel or venue. Run a location audit to confirm hardware and connection are ready before any service.
Accept bookings
Directors submit bookings through their unique link. Approve with one click — the viewer link is sent automatically.
Go live
Open Stream Hub at the chapel — or start remotely from the admin panel. Smart agents handle monitoring and alerts automatically.
Transparent Pricing
No hidden fees. Upgrade or downgrade at any time.
Essential
Single-location funeral homes.
- 1 registered location
- 5 streams/month included
- $35 per excess stream
- Up to 100 concurrent viewers
- 30-day gallery archive
- Recording included
- 720p HD · 1080p add-on ($99/mo)
- Booking management
- Smart auto-stop & alerts
- Analytics & stream logs
- Email notifications
Roam
Mobile and freelance operators.
- No geo-lock restrictions
- 8 streams/month included
- $30 per excess stream
- Up to 150 concurrent viewers
- Recording included
- 720p HD · 1080p add-on ($99/mo)
- Booking management
- Smart auto-stop & alerts
- Analytics & stream logs
- Email notifications
Professional
Mid-sized firms with 2–4 locations.
- Up to 4 registered locations
- 25 streams/month included
- $25 per excess stream
- Up to 250 concurrent viewers
- 12-month gallery archive
- Recording included
- 720p HD · 1080p add-on ($99/mo)
- Remote Control — start/stop/camera switching
- Location Auditing
- Booking management & approvals
- Smart automation agents
- Full analytics & report cards
- Staff user management
- API access
Enterprise 5
Multi-location groups, up to 5 sites.
- Up to 5 registered locations
- 50 streams/month included
- No excess stream fee
- Up to 250 concurrent viewers
- Permanent gallery archive
- 1080p Full HD included
- Recording included
- Everything in Professional
- Priority support
- SLA & uptime guarantee
Enterprise 10
Regional groups, up to 10 sites.
- Up to 10 registered locations
- 100 streams/month included
- No excess stream fee
- Up to 250 concurrent viewers
- Permanent gallery archive
- 1080p Full HD included
- Recording included
- Everything in Professional
- Dedicated account management
- Priority support
- SLA & uptime guarantee
Enterprise Network
National groups & corporate networks.
- Unlimited locations
- 200+ streams/month
- No excess stream fee
- Up to 250 concurrent viewers
- Permanent gallery archive
- 1080p Full HD included
- Recording included
- Everything in Professional
- Dedicated account management
- Custom integrations & onboarding
- Priority support & SLA
Powerful Add-Ons for Every Firm
Add exactly what you need — no bundle bloat. All add-ons activate instantly from your dashboard and can be removed at any time.
Replace Legacy Live branding with your funeral home's logo and colours — on stream pages, viewer notifications, and family emails. Presents a seamless, professional experience under your brand.
Add an extra chapel or venue without upgrading your plan. Choose from a geo-locked registered location ($49/mo) or a roaming no-geo-lock location ($79/mo). Max one of each type.
Boost your monthly stream allowance without changing plans. Ideal for firms with seasonal spikes or high-volume periods.
Temporarily raise your viewer cap for a single high-attendance service — state funerals, community figures, large families. Activates instantly and resets after the stream ends.
Talk to us about your firm's workflow. We'll recommend only what genuinely adds value.